About Us

Galaxy Star International General Trading LLC was founded in 2004 and is quickly becoming a trusted name in the trading industry with a network of offices and subsidiaries spanning more than 10 countries in Africa, the Middle East and the Far East. Our headquarter is based in the commercial city of Dubai, United Arab Emirates and Nairobi, Kenya with operations spanning to greater East Africa region with operations from the Middle East and the Far East to African Markets.

We pride ourselves on upholding the highest ethical standards, attention to detail in the way we conduct our businesses. Supported by a 300+ strong employee base, we are strongly dedicated to customer satisfaction, and have, over the years, formed strategic alliances and partnerships with market leaders that have reinforced our role as the preferred partners in international trade and business.

The company is well established with a highly professional sales, marketing, warehousing and distribution operation Consequently we are able to deal with all the major clients. We are continuously sourcing products, which we feel have the potential to impact on the African market.

We have all the necessary experience, knowledge and capital to ensure the success of our suppliers.

Our diverse portfolio includes:
• Import and Export
• Building and Construction Projects

Corporate Culture

Mission Statement

Providing the highest quality of products and services without compromising any standards.

Our Vision

To offer convenience and satisfaction in the services we provide to our clients .

Our Core Values

❖ Integrity and Ethics: We provide transparency and ensure that proper procedures are followed and upheld.
❖ Innovation. We are constantly initiating new techniques in order to maximize success on behalf of our partners.
❖ Service Excellence: Every facet of our business reflects the highest level of customer service and quality with value. We are perceptive, attentive, and responsive to the needs of our customers.
❖ Tradition: We honor our history and take responsibility for our future.

Scope of Work

i. Import and Export

Our clients represent a broad cross-section of the various industries that include but are not limited to; food industry landscape, from single owner-managed shops and restaurants, to non-governmental organizations which allows us to also act as a channel for local and International Non-Governmental Organizations which in pursuance to their mission. Galaxy sends and conveys either through distribution of a wide range of consumable and non-consumable goods needs such as Tarpaulins, Farm fertilizers, Rice, Cooking oil, coffee, construction materials, sugar, household goods like cutlery, office furniture & equipment, humanitarian supplies (blankets, tents) and transport & warehousing in East Africa which covers both inland and the sea. With its impressive fleet of trucks, transportation of such items has been made easier for the clients.

For every one, we act as partners. Our collective continued success is largely the result of our uncompromising standards, hands-on personnel, and the consistent quality of the products and services we offer.by helping increase profits with innovative food stuff, merchandising solutions, and foodservice equipment and supplies.

Another product in our catalogue is quality roasted 100% Arabica Coffee and high-quality tea, sourced from the fertile coffee and tea growing areas in Africa. Whether you want the highest quality AA Arabica or a blend of grades, which we supply to Middle and fast East countries. We pride ourselves on being able to deliver large volumes with strict delivery deadlines.

ii.Building and Construction Projects

Galaxy Star International General Trading LLC combines the finest materials, labuor and expertise to deliver the finest level of workmanship in this line of business. We handle each project with the detail and expertise it deserves.

The services offered under this segment include but not limited to; Preconstruction Planning, Building Contractor and Interior Fit-outs.

Why choose Us

Providing you and your company with services and solutions should be an enjoyable experience, not a chore. Our clients praise our work because we:
 Listen to what you have to say
 Meet deadlines without sacrificing quality
 Provide helpful recommendations
 Prompt response
 Provide regular progress reports
 Recommends what’s best for you in the market
We have been in the business for years and we will be here tomorrow to provide
your company with any services or consultancy it needs to grow and prosper.

Our company is looking for international partners interested to import & Export into Kenya & East Africa markets. We are not restricted to one product or service, should you have a product that you want to market in Kenya, we shall carry out feasibility study and import on your behalf, get distributors and have the products in the market. Our business is open to growth and partnering with traders from all over the world.

Sales and marketing strategy

Galaxy Star International General Trading LLC concentrates on brand building and brand custodianship in terms of representing its national and international brands in the East African retail sector.

We strive to build awareness of the brand firstly through distribution and listings in the retail trade and making use of strong below-the-line in-store activities such as promotions, and price

Quality Assurance

Galaxy Star International General Trading LLC commits to quality awareness among all employees in the field and office. Quality assurance includes specialized checklists for various operations. Components of these lists are developed by crew members as well as sub-contractors and suppliers. We understand that when the quality deficiencies occur, timely and persistent corrective action is appropriate.

Through in-house process teams we seek ways to improve our operations. Customer surveys often suggest areas of improvement. Our project management and supervisors meet regularly to share their best practice experience. Process teams have studied and have made recommendations for short interval production scheduling, project teamwork and project close out.

OUR SERVICES

The company deals in various activities in different sectors of the economy which include and are not limited to:

Import and Export

Our clients represent a broad cross-section of the food industry landscape, from single owner- managed shops and restaurants, to non governmental organizations. For every one, we act as partners by helping increase profits with innovative food stuffs, merchandising solutions, and foodservice equipment and supplies. Our continued success is largely the result of our uncompromising standards, our hands-on personnel, and the consistent quality of the products and services we offer.

Supply Chain Management

Galaxy Star International General Trading LLC has warehouses in Nairobi, Mogadishu and Mombasa; with the head office based in Dubai. While the retailers do purchase some product lines directly into their warehouses, Galaxy Star International General Trading LLC Distributors also supplies various lines ex our respective warehouses.

MISSION

We are committed to provide our products at the right time at the right place with zero tolerance. 5 Our continued success is based on our experience of the African market and our ability to add value to leading brands. We continue to facilitate the management of existing brands and to accommodate potential strategic acquisitions. We would like to think that our customers see us as adding value and that our suppliers view us as genuine partners.

274

Customers

421

Projects

1,364

Hours Of Support

18

Countries

Contact Us

www.galaxystarinternational.ae

+971-4-2395213

Centurion star tower A, 2nd Floor,
Flat No: 202, P.o. Box: 40337,
Near Deira city centre,
Port Saeed, community 129/34,
Deira Dubai UAE

info@galaxystarinternational.ae